Super Engineer — AI-guided fixes you can trust

If you’re technically comfortable, many security issues can be triaged—or even solved—without a site visit. The challenge is confidence: you need clear steps and authoritative sources.

What Super Engineer gives you

  • Manual-backed answers: Every step references the exact page from the official manual so you can verify.

  • Plain-English guidance: Short, actionable instructions tailored to your device type.

  • Risk flags: Warnings when a step could affect signalling/compliance, plus advice on when to stop and call a pro.

  • Multi-tech coverage: Intruder alarms, CCTV, access control, and more.

Example: Alarm beeping after power cut

Ask: “Panel beeping every minute since outage—what do I do?”
Super Engineer returns a 3-minute flow: confirm supply and charger status, review event log path, acknowledge/restore sequence, and battery check—with cited pages so you can follow along confidently.

When to DIY vs call an engineer

  • DIY friendly: Minor fault clearing, app pairing checks, simple zone issues, recorder schedule tweaks.

  • Call a pro: Persistent faults after basic checks, signalling path issues, life-safety systems, wiring modifications, or anything affecting compliance/insurance.

Why this works

Super Engineer started inside AMCO Security to help engineers move faster. The same approach—clear steps + citations—empowers capable users to resolve straightforward issues and reduce downtime.

Launch & early access

Safety disclaimer: Always follow manufacturer instructions and applicable standards. If in doubt, stop and consult a qualified engineer.